A predictable, four-step process designed to respect your time, your team, and your money.
A free 30-minute call. You talk, we take notes. We are listening for what is true, not for what we can sell.
A two-week discovery sprint. Interviews, financials, a walk through the operation. You get a written brief at the end.
We meet, in person where possible, to choose the three to five decisions that will matter most over the next ninety days.
Weekly cadence, monthly review, quarterly reset. We measure progress against the things we both agreed mattered.
One full-day on-site, usually at your office. One 90-minute video call midway through the month. A written monthly brief — three pages, never more — that summarizes what changed, what is on track, and the two or three decisions that need attention next.
Between formal sessions, you have direct access to James by phone and email. Not a portal. Not a ticket queue. A working relationship.